The receptionist’s will be first to greet you and be able to book an appointment.  They will ask lots of questions to ensure you get to see the right person for your needs and have the right amount of time allocated to you.  They will also be ensuring any NHS paperwork is prepared and ready for your appointment.

dispensing optician (DO) advises on, fits and supplies the most appropriate spectacles after taking account of each patient’s visual, lifestyle and vocational needs.  All registered dispensing opticians have undergone a minimum of three years academic and practical training to qualify.

An optometrist is trained to examine eyes to detect defects in vision, signs of injury, ocular disease or abnormality and problems with general health such as high blood pressure or diabetes.  They make a health assessment, offer clinical advice, prescribe spectacles or contact lenses and refer patients for further treatment, where necessary.  They have undergone a minimum of four years academic and practical training to qualify.